The Cost of Not …

The Cost of Not …

No, the title doesn’t contain a typo. Or a missing word. But it is missing something: lost opportunity. When it comes to many strategic initiatives, financial institutions can have a case of the “nots.” “We’re not going to train our staff because it cost too much...
The Power of One Employee

The Power of One Employee

My colleague relayed an experience she had with a pizza delivery driver who gave her dog a dog biscuit when her husband opened the door. Her family has had pizza delivered from the same place many times in the past and nobody has ever brought a treat for the dog. In...
Great Leaders Appreciate Their Employees

Great Leaders Appreciate Their Employees

This is the first post in a series about qualities that define great leaders and how you can live those qualities in the workplace. by Colleen Cormier, Account Executive for On The Mark Strategies A friend of mine was reminiscing recently about a former “boss” of hers...
Why Change Can Suck

Why Change Can Suck

This entry authored by Taylor W. Wells, Communications Director with On The Mark Strategies I’ll be the first to admit it — I have a problem with change. For the most part, change for me is an uncomfortable process. For example, take my recent iPhone operating...
Great Mentors Have Three I’s

Great Mentors Have Three I’s

“You will always be a failure in marketing, Mark. You need to get out.” Those were the actual words uttered by my first boss at a financial institution. I was serving as a lowly marketing coordinator (so low, I was the one dressing up as the mascot). I was indeed...