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Testimonials
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Services
“Mark Arnold presented ‘Serving
the Generations’ to our region and branch staff. He
is an excellent presenter, creating an understanding of generations,
with ideas on how to better market and serve our members.”
Steve Lumm, President/CEO,
Addison Avenue FCU ($1.8 billion, CA)
“Mark Arnold
provided training on brand marketing for San Antonio City
Employees Federal Credit Union in 2003 at a time when we
were justbeginning to build brand awareness both internally
and externally. Mark’s half-day sessions included
definition of branding, a history of branding, what branding
includes and how everyone in the Credit Union works to deliver
the brand promise to members. This training created an understanding
of the expectation that every employee is a marketer of
our organization.”
Eve Hernandez, VP Marketing,
San Antonio City Employees Credit Union ($279 million, TX)
“Mark's breadth of knowledge of issues
facing credit unions, learned from real world, hands on experience,
allowed him rapidly understand and relate to the issues and
trends challenging our credit union. Using Mark to facilitate
our planning session allowed us to quickly identify and focus
on viable solutions relevant to our future growth and
success. I enjoyed working with Mark because of
his unwavering commitment to help us succeed.”
Jim Hagerman, President/CEO,
Linn Area Credit Union ($134 million, IA)
“We were very pleased with our
planning meeting with Mark. He did a great job. He kept the
meeting focused and at the same time made it fun.”
Diane Hollis,
President, Telco Plus Credit Union ($42.5 million, TX)
“We walked away with a very comprehensive
plan that was clear and easy to use and we are still talking
about how much fun we had during those two days! The
interactive activities seem to bring our team of directors
and management closer together by giving us an opportunity
to get to know each other on a personal level.”
Gina Williams,
CEO, UARK FCU ($32 million, AR)
Speaking
Clients
“Mark Arnold is a rare and wonderful
find! He uses interactive, highly creative methods to engage
the participants. And Mark is so easy to work with! Whenever
I suggest ideas for changing up the curriculum, he responds
positively and comes up with new ideas beyond my expectations.
Definitely a diamond in the credit union world!”
Angela Prestil, Director
of Learning Events, Credit Union National Assoc.
“Whenever a need for a marketing speaker
comes up Mark Arnold is the first name that comes to mind.
Mark always has current, applicable information that is presented
in an informative and fun method. Mark’s material never
gets dated and his delivery style makes learning fun. Ohio’s
conference attendees always appreciate having Mark back on
the podium.”
John Rowley, CCUE, Special Projects
Mgr., Ohio Credit Union League
“Mark's presentation in Connecticut
was excellent, and received a 4.8 out of 5 for both speaker
and overall presentation. I scheduled Mark for another
session on the spot!”
Barb Bass, VP Education & HRD,
Connecticut Credit Union Association
“I've had the pleasure and privilege
of knowing Mark Arnold for close to 20 years, watching him
grow and develop as a credit union professional. A second
generation credit union enthusiast, he is committed to leading
edge, philosophy focused presentations. Our attendees say
it best when it comes to evaluating speakers. A few comments
from the 2005 Southwest CUNA Management School marketing
class include:
 |
One
of the best sessions! Very clearly laid out. Useable
information. Great examples! |
|
Mark
was very good about explaining things. Handouts were
great. |
|
Have
a better understanding of how to improve my CU marketing
strategies and how to present new ideas.” |
Janine McBee,
Director, Southwest CUNA Management School
“Mark is great speaker and a true professional.
He always keeps his topics fresh and current. He is a planners
dream! Easy to work with, responsive, understands his
audience and has a nice presentation style… I would
recommend Mark to anyone!”
Greg Framarin, Director of Education
Illinois Credit Union League
“Mark Arnold is the ideal speaker.
Few speakers have the insight that his experience has given
him. Not only has Mark worked for both leagues and credit
unions during his career, he has been a credit union member
since childhood. His background provides him a special understanding
of what credit union volunteers, managers and staff NEED
and EXPECT from training......needs and expectations that
Mark never fails to exceed.
Mark is a true professional - your attendees will love his
energetic presentations and ask for more. You cannot go wrong
when you invite Mark to present at your next conference!”
Tom McWilliams, CMP, CCUE, Sr. Vice
President, Mississippi Credit Union Association
Attendee
Testimonials
“The best I’ve ever heard. Even
better than Zig Ziglar.”
FL, credit union official
“Finally a credit union marketer who
is an effective presenter.”
OR, credit union official
“This was one of the better programs
I have been to in a long while. The presenter explained the
subject material in a simple and easy to understand format.”
IL, credit union official
“Mark has a fantastic approach to marketing
in which every credit union should be excited to try.”
PA, credit union official
“Mark was an excellent facilitator. I
learned a great deal, he was clear, quick and enjoyable.”
CT, credit union official
“Mark is really one of the best.”
CT, credit union official
“I have had the opportunity to hear
Mark Arnold speak on three separate occasions regarding subjects
relative to marketing and business development. I have
found him to be a dynamic, knowledgeable, and even entertaining
speaker that captures an audience from the beginning of his
presentation to the end! It is obvious that Mark believes
in the credit union philosophy and that he oves what he does! I
always take home more than one idea and a heart full of encouragement
after attending one of Mark’s sessions.”
Kathy L. Hammond, Director of Business
Development, Kent Credit Union (OH)
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