Mark Arnold
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“Mark Arnold is a rare and wonderful find! He uses interactive, highly creative methods to engage the participants. And Mark is so easy to work with! Whenever I suggest ideas for changing up the curriculum, he responds positively and comes up with new ideas beyond my expectations. Definitely a diamond in the credit union world!”

Angela Prestil,
Director of Learning Events,
Credit Union National Association

 


 
Speaking >> Personal Growth and Leadership

Think Huge: How to Elevate Your Life and Your Credit Union
In late 2002, owners of the different looking casual shoes “Crocs” sold about 1,000 pairs of shoes over one weekend. When sharing their idea with a new business partner, he had two words for them: “think huge.” Just four years later, Crocs were selling over 6 million pairs of shoes per year. How did they go from 1,000 to six million pairs: they thought huge. How do you build a successful career and life: you think huge.
This session provides:

  • Think vision
  • Think passion
  • Think people
  • Think learning

As a motivational speaker, Arnold provides insights from his adventures climbing the tallest peak in the continental United States (Mt. Whitney) and running marathons.

Transformational Leadership: Going From Managers to Leaders/Mentors
“Everything rises and falls on leadership,” writes author John Maxwell. The challenge for many credit unions, however, is that too many supervisors are managers and not leaders. Whether it is a teller supervisor, branch manager, vice president or even “chief,” all organizations need not just managers but leaders/mentors. As a credit union executive, Arnold gives practical ideas on how to transform business managers into leaders/mentors. This session offers the following:

  • The difference between managers and leaders/mentors
  • Staff development techniques
  • Cultivating your staff’s strengths
  • Mentoring tips and tactics
  • Creating a mentoring culture


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