by Matt Monge | Culture, Employee Experience, Future of Work, Leadership
Employee Experience—sometimes referred to as EX—is anything but a soft, abstract concept; in fact, employee experience drives the bottom line in several ways. We’re going to examine a few right now. Think along, because I’d love to hear from you in the...
by Elizabeth Rider | Leadership
One of the biggest myths I’ve seen in leadership is this: the people with titles are the best leaders. The truth is, you don’t have to be the one calling the shots in order to lead your team. Your credit union or community bank needs leaders now more than ever....
by Matt Monge | Branding, Culture, Leadership, Learning and Development, Marketing, Strategic Planning, Strategy
GROWING PAINS Growing Pains. Or…growing pains. Ah, now didn’t those two things bring two very different visceral responses? The former was a beloved, if not a bit cheesy in retrospect, sitcom chronicling the exploits of the Seaver family, of Long Island, New...
by Mark Arnold | Leadership
One of the funniest memes I saw recently was this one: Funny. Sad. True. When we were planning for 2020 in 2019, no one could have foreseen the pandemic or its devastating economic impact. But the “new normal” is that we’re now living in an...
by Matt Monge | Culture, Employee Experience, Leadership, Learning and Development
Hey guess what? Stuff — a very precise word, as you know — has indeed changed. This is without question breaking news, no doubt worthy of chyron placement. Leaders know this. Teams know this. No one’s learning anything new here. Well, within and among, and...
by Matt Monge | Creativity, Future of Work, Leadership
If you’re able to, think back to a time pre-the-current-crisis, when some within your organization (just like any organization) were no doubt bothered about this or that change, this or that problem, or whatever else. I mean, it almost seems like a different...
by Matt Monge | Leadership
We’re quickly learning how important adaptability is, aren’t we? Organizations, teams, and individuals who are adaptable are having a bit of a better go during this current crisis, at least as it relates to navigating the business portion of it. It seems...
by Taylor W. Wells | Leadership
Helen S. Delin, CEO of NAS JRB Credit Union in the New Orleans, Louisiana metro area, has a simple yet profound message during the ongoing coronavirus pandemic: “We’re not going to let it beat us.” While many credit unions echo this brave message...