Toned Calves? 5 Signs Teams Don’t Trust

Toned Calves? 5 Signs Teams Don’t Trust

I know, I know, you’re scratching your head, wondering what in the world toned calves have to do with trust. You see, when teams don’t trust… Well, think about it like this. You’re At The Gym   Sweat is trickling down your forehead as the...
How To Consistently Engage Employees With Your Brand

How To Consistently Engage Employees With Your Brand

Branding your credit union or bank does not work without your employees. No matter what you say your brand vision is, if your employees don’t live it every single day it doesn’t matter. Raddon, a Fiserv company, found that 55 percent of financial institution employees...
Q&A with Rory Rowland

Q&A with Rory Rowland

Rory Rowland is a mentor, colleague and friend. He’s been a faithful coach through the years, both before On The Mark Strategies and since. But I’m not the only one Rory has coached. He recently launched a new employee coaching program that teaches credit union and...
The Cost of Not …

The Cost of Not …

No, the title doesn’t contain a typo. Or a missing word. But it is missing something: lost opportunity. When it comes to many strategic initiatives, financial institutions can have a case of the “nots.” “We’re not going to train our staff because it cost too much...