by Matt Monge | Jan 22, 2020 | Branding, Creativity, Leadership
You Have to Ask Yourself One Question: “Do I Feel Plucky?” (Well, do ya?) Whether you find yourself in a leadership role or a creative role — or perhaps yours is both — it’s increasingly clear that what we’ll refer to as creative courage is a...
by Elizabeth Arnold | Jan 8, 2020 | Leadership
It’s 2020! A new year! A new decade! Get excited people! Such is the theme of many articles this week. You’ve likely read at least one of them, and yes, we’ve written a few of them ourselves. But as you’re getting set for this new year, new decade and...
by Colleen Cormier | Dec 3, 2019 | Leadership
“I never look at deals as one deal. I look at them as a gateway to many more.” –Steve Gold, Real Estate Broker and Million Dollar Listing New York cast member This quote is more than a nugget of gold (pun intended) for anyone in business. It’s also proof...
by Matt Monge | Oct 16, 2019 | Leadership
I know, I know, you’re scratching your head, wondering what in the world toned calves have to do with trust. You see, when teams don’t trust… Well, think about it like this. You’re At The Gym Sweat is trickling down your forehead as the...
by Elizabeth Arnold | Jul 10, 2019 | Generations, Leadership
Millennials get a bad rep just about everywhere. If you’re a Millennial on your credit union or bank’s leadership team, then you’re well aware of the uphill battle you fought to get there, and the even greater battles ahead. But let me remind you: Steve Jobs...
by Colleen Cormier | May 1, 2019 | Leadership
Credit unions and banks spend a great deal of time focusing on the consumer experience, as they should. That experience is a key point of differentiation for you, but so is the employee experience. According to McLean & Company, a disengaged employee costs your...
by Mark Arnold | Nov 14, 2018 | Leadership
Branding your credit union or bank does not work without your employees. No matter what you say your brand vision is, if your employees don’t live it every single day it doesn’t matter. Raddon, a Fiserv company, found that 55 percent of financial institution employees...
by Mark Arnold | Aug 22, 2018 | Leadership
Rory Rowland is a mentor, colleague and friend. He’s been a faithful coach through the years, both before On The Mark Strategies and since. But I’m not the only one Rory has coached. He recently launched a new employee coaching program that teaches credit union and...
