POST-PANDEMIC POWER 5 CU GROWTH PROGRAM

A FREE, first-of-its kind mind meld with five nationally-recognized experts kicks off the program, charting a course toward an innovative, but implementable program that will lead your credit union to grow during economic downturn.

Five industry leaders. Five different areas of expertise. Partnering with you over four months to deliver a powerful growth strategy for your credit union.

REGISTER NOW

TIRED OF THE SAME OLD ONLINE LEARNING OPTIONS? SO ARE WE.

The extra resources available today should be boosting your long-term bottom line, but often, they’re not. They’re just more head-knowledge.

With the Post-Pandemic Power 5 CU Growth Plan, you finally have an actionable solution that will help your credit union grow during the economic downturn.

POST-PANDEMIC POWER 5 CU GROWTH PLAN 

Here’s how we’ll do it.

PHASE 1
POWER 5 PANEL 
Free!

Get expert ideas you can implement immediately through a 60-minute panel discussion with five of the credit union industry’s top experts on strategy, marketing, lending, member service, and governance. 

PHASE 2
POWER 5 TRAINING

with each of our speakers

Dive deep into trends, strategies and tactics your entire executive team and board can use to create a winning strategy. You can watch these five one-hour recorded sessions at any time.
PHASE 3
GROWTH ADVISOR CONSULTATION

with an expert of your choice

Pick the expert with whom you want a two-hour consultation:

Don Arkell: Senior Consultant, CU Lending Advice

Mark Arnold: President & CEO, On The Mark Strategies

Tim Harrington: President, TEAM Resources

Jeff Rendel: President, Rising Above Enterprises

Kevin Smith: Consultant, Team Resources

 

PHASE 4
STRATEGIC GROWTH WORKSHOP

with one of our expert’s firms

A full-day remote workshop with one of the Power Five experts and their team. Finish the day  with a complete post-pandemic plan to grow your credit union despite the economic downturn.

POWER 5 Speakers

Meet Our Speakers

Don Arkell
Don Arkell

Senior Consultant, CU Lending Advice

Jeff Rendel
Jeff Rendel

President, Rising Above Enterprises

Mark Arnold
Mark Arnold

President & CEO, On The Mark Strategies

Kevin Smith
Kevin Smith

Consultant, TEAM Resources

Tim Harrington
Tim Harrington

President, TEAM Resources

"It was amazing. Changed our credit union's growth trajectory."

— You, after attending

POWER 5 SESSION DESCRIPTIONS

What We’ve Learned From the Pandemic About the Future of Lending at Your Credit Union
Don Arkell
In this one hour session, Don Arkell from CU Lending Advice will discuss the challenges and early lessons learned from the COVID-19 pandemic. Don will discuss the current challenges facing credit unions and strategic implications for your credit union. This session will provide a proven pathway forward for your credit union to navigate the road ahead. We will cover:

  • Current state of consumer lending
  • Shift in consumer behavior and confidence
  • Case Study: Red Rocks Credit Union (Littleton, CO)
  • Remote delivery
  • The lending model that will have your ROAA
Marketing in a Post-Virus Economy
Mark Arnold
The world changed overnight. So did marketing. If you want to increase your credit union’s revenue today, then consumers have to know about you. The only way that happens is with a focused marketing message. You will learn how to grow membership, increase loans and boost assets all through more efficient marketing. You credit union can no longer afford to waste money on bad marketing. Discover how to asses and adapt your marketing to accelerate your growth.
Post Pandemic Digital Excellence: What Credit Unions Need to Do to Position Themselves for the Post Pandemic Marketplace
Tim Harrington
History shows the most adaptable survive. What have we learned from this crisis? There will be a New Normal at the other end. The entire nation, regardless of age or income, has experienced the ease and value of remote delivery and seamless digital technology. And guess what? Most will never go back. 2020 is the year the world became digital. For credit unions, it means that you will now need a seamless member experience, a simple digital delivery, a branch that can sell, and a “this is as easy as Amazon” culture and mentality. It is time to make sure you are the most adaptable.

It’s time to adapt your strategy from a slow evolution to “digital/remote”, to a rapid revolution. We will talk about key digital platforms, branch configurations, contact center expectations, user experience, and fulfillment, payment systems and employee skill sets that will be needed in the post-pandemic economy.

 

Service is the Leading Driver of Growth, Retention and Lifetime Value
Jeff Rendel
The most customer-centric companies in the world recognize that service is the principal driver of customer growth, retention and lifetime value. Their business models are built around customers’ success and their customer performance indices validate their standing. To create the most loyal sets of members, five elements should drive your service model: education, engagement, experience, excellence and entrepreneurship. When wholly aligned with your credit union’s marketing programs, value for the members and yield for your credit union follows. Through well-regarded strategies and standards, expand and refine your credit union’s model, providing  that when members succeed first, your credit union succeeds always.
Transforming Governance Amid Crisis: Embracing Post-Pandemic Digital Thinking
Kevin Smith

Your members have gone digital and your branches have gone digital. Heck, it’s fair to say that even your board meetings have gone digital as well … but has the board’s thinking, its governance approach, its approach to strategy transformed? Don’t let that be the last holdout or sticking point. Everything has changed and there is no going “back to normal.”  In this session Kevin Smith of TEAM Resources will help you embrace the recent challenges and use them to pivot and slingshot board governance thinking to a new level.

You’ll discuss:

  •  Digital boards: meetings & thinking
  • Rethinking the community presence of the credit union beyond branches
  • New models of member experience and the impact on staff
  • Digital governance as flow, not episodes
  • Impacts on board turnover and succession

“WAIT. FIVE  NATIONALLY-RECOGNIZED THOUGHT LEADERS ARE GOING TO CREATE A GROWTH PLAN SPECIFICALLY  FOR MY CREDIT UNION?”
Well, in a word, YES. 

Pretty cool, huh. But space is limited, so you’ll want to register today.

BUILD A STRATEGY YOU CAN IMPLEMENT NOW—AND USE TO GROW YOUR CREDIT UNION!

The Post-Pandemic Power 5 CU Growth Plan is not another resource with head-knowledge your team will forget in a week. 

With this four-part plan, the Power 5 credit union experts walk alongside you and help you build a strategy with specific action items for lending, strategy, marketing and governance that you can implement now.

Get in Touch

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