by Mark Arnold | Financial
In a recent post, I offered Five Ways to Avoid Becoming A Mediocre financial institution. The tips and suggestions offered stemmed from a Credit Union Insight piece regarding Five Signs Your Credit Union is Heading Into Mediocrity. While it’s great to know what the...
by Colleen Cormier | Consumer Engagement, Leadership
Financial institutions have all kinds of assets. Fixed assets. Branches. Loans. Investments. You get the idea. Most of the assets are things. The reality is that the most important assets at credit unions or banks aren’t classified as assets. Here are a few to...
by Colleen Cormier | Branding, Marketing
One of the best business books I’ve read in the past several years is The Referral Engine by John Jantsch. If you haven’t had a chance to read the book or my post about it, make sure you check it out. Jantsch has followed his best seller about how to get consumers to...