Why Your Strategic Plan Is Failing

We’re about halfway through the year now. How is that slice of awesomeness you called your strategic plan working? You know, the plan that was going to change everything about your credit union or bank. The one that was going to ensure you hit your loan and growth...

Four Things That Degrade Your Brand

Fred Smith, the CEO of Federal Express, once said, “one of the things we recognized about 10 or 12 years ago was that probably of all the assets on our balance sheet, none was more important than the brand, even though it wasn’t capitalized at all.” Your credit union...