by Colleen Cormier | Marketing
We took our family vacation this year to New York City. Broadway shows. Empire State Building. Statue of Liberty. Wow – everything moved so fast. It reminded us of a few lines from the popular 1989 Don Henley / Eagle’s tune New York Minute. In a New York Minute,... by Colleen Cormier | Marketing
Many of you that fly frequently have probably noticed the mad dash people make to turn their cell phones and other gadgets on as soon as (if not before) the pilot gives the all-clear signal. It’s indicative of our hyper-connected society in which consumers, thanks to... by Colleen Cormier | Consumer Engagement, Marketing
The term personal banking kind of loses its luster when it comes to the online experience provided by most financial institutions. As new online technologies emerge, consumers are expecting the same level of service they receive in the branch when they conduct their...