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Focus on Dynamic Virtual Content to Engage Staff

Focus on Dynamic Virtual Content to Engage Staff

by Elizabeth Rider | Employee Experience

This article originally appeared in the July 8, 2020, issue of Credit Union Times as well as here on cutimes.com.   As credit unions continue to find their way in the evolving post-pandemic world, staying on top of staff engagement is critical. Training staff (as...
Want to Offer an Outstanding Consumer Experience? Invest in Your Employees.

Want to Offer an Outstanding Consumer Experience? Invest in Your Employees.

by Mark Arnold | Consumer Engagement

If you’ve ever been to Starbucks at 6 a.m. and encountered one or more bubbly baristas, you have experienced firsthand how investing in employees improves the consumer experience. Starbucks is a huge proponent of employee learning. It puts its employees through all...

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