by Shawn Temple | Leadership
It’s the best time of the year! College basketball and March Madness© bring us the greatest tournament in the world! The highs, the lows, the peaks, the valleys, the triumph and the heart-wrenching agony of it all. Just like the financial services industry, the...
by Shawn Temple | Leadership
Sometimes, pictures of what leaders need to be come from the most unexpected places. Like a crowded airport. I was standing in the general boarding area at the gate with approximately 500 other folks—all of us looking like we just witnessed a puppy murder....
by Matt Monge | Culture, Employee Experience, Future of Work, Leadership
Employee Experience—sometimes referred to as EX—is anything but a soft, abstract concept; in fact, employee experience drives the bottom line in several ways. We’re going to examine a few right now. Think along, because I’d love to hear from you in the...
by Matt Monge | Branding, Culture, Leadership, Learning and Development, Marketing, Strategic Planning, Strategy
GROWING PAINS Growing Pains. Or…growing pains. Ah, now didn’t those two things bring two very different visceral responses? The former was a beloved, if not a bit cheesy in retrospect, sitcom chronicling the exploits of the Seaver family, of Long Island, New...
by Elizabeth Rider | Learning and Development
This article by Mark Arnold originally appeared on cutimes.com. The coronavirus pandemic up-ended much of the way the world as we knew it earlier this year. This included massive societal changes including the way we interact with each other, with our...
by Mark Arnold | Leadership
One of the funniest memes I saw recently was this one: Funny. Sad. True. When we were planning for 2020 in 2019, no one could have foreseen the pandemic or its devastating economic impact. But the “new normal” is that we’re now living in an...
by Matt Monge | Culture, Employee Experience, Leadership, Learning and Development
Hey guess what? Stuff — a very precise word, as you know — has indeed changed. This is without question breaking news, no doubt worthy of chyron placement. Leaders know this. Teams know this. No one’s learning anything new here. Well, within and among, and...
by Matt Monge | Creativity, Future of Work, Leadership
If you’re able to, think back to a time pre-the-current-crisis, when some within your organization (just like any organization) were no doubt bothered about this or that change, this or that problem, or whatever else. I mean, it almost seems like a different...
