Are Branches Dying?

In the past, the majority of consumers would make visiting your bank or credit union’s nearest location a part of their daily or weekly errands schedule. Some locations even became a kind of gathering spot for consumers, where they could sit, have a cup of coffee and...

Can You Versus Should You

Many years ago Nike famously attempted to launch a new product line: Nike jeans. Their company is all about shoes, athletic apparel and sports. A far cry from jeans. Nike spent millions and millions of dollars trying to promote their denim wear. The product bomb...

Smell your bathrooms

Note: The following is an excerpt from 30 Ideas to Build and Live Your Brand. For a free copy of the complete book, click here. Everything about your financial institution communicates something about your brand – even how your bathrooms look and smell. Think about it...

What is the Wake Your Strategic Plan is Leaving?

“When you get an entire organization that’s mindful of its wake, some pretty incredible things can happen.” —Kip Tindell, CEO, The Container Store In his book Uncontainable, Kip Tindell, CEO of The Container Store, talks a great deal about the importance of wake. By...

Follow-Up Key To Strategic Planning

Keith Ferazzi, author of Never Eat Alone, once said, “Follow-up is the key to success in any business.” That is certainly true when it comes to the success of your strategic plan. No matter what great strategies you create, if you don’t execute that plan with superior...