Convergence Marketing Driving the Future

In the past, banking convenience was defined by where your branches were located. Have a branch near where I live? Then you are convenient. In the future, banking convenience is defined electronically. The mobile channel, website and electronic services will play a...

In An Internet Minute

We took our family vacation this year to New York City. Broadway shows. Empire State Building. Statue of Liberty. Wow – everything moved so fast. It reminded us of a few lines from the popular 1989 Don Henley / Eagle’s tune New York Minute. In a New York Minute,...

Living in a Hyper-Connected World

Many of you that fly frequently have probably noticed the mad dash people make to turn their cell phones and other gadgets on as soon as (if not before) the pilot gives the all-clear signal. It’s indicative of our hyper-connected society in which consumers, thanks to...