Do Consumers Buy Your People or Your Institution?

When it comes to financial products and services, do consumers buy your people or your institution? According to the book People Buy You, it’s all about your salespeople. Author Jeb Blount goes into great detail about how to have success in sales. Everyone who is in...

Creating a Sales Monster

This is Halloween week. A time for ghosts, haunted houses, tricks or treats. And monsters—lots of monsters. Some banks and credit unions allow their employees to dress up on Halloween. In some cases, there is no telling what costumes they will wear to work: Dorothy...

Your Employees Need the Selling Mindset

Sales. The mere mention of the word sends some people—including many of your staff—into convulsions. Some of our employees fear sales. Some of them view sales reluctantly. And some of our staff even hate sales. Why? Because many of our employees don’t have the selling...