by Mark Arnold | Strategic Planning
Strategic planning ideas are a second thought for many this year. For example, a financial institution executive was recently discussing with me the severe impacts from the pandemic: earnings are tanking, investment income is negligible, fee income is dropping...
by Mark Arnold | Strategy
Questions and answers. They are a key part to developing any strategy. Ask the wrong strategic questions and it doesn’t matter what your answer is. Answer the right questions the wrong way and it doesn’t matter what the question is. With On the Mark Strategies’...
by Elizabeth Arnold | Marketing
This year, we’re all saying adios to traditional event marketing. No more event booths, community festivals or neighborhood fun runs. But that doesn’t mean event marketing cannot or should not happen. Here are seven ways to shift your community marketing events...
by Mark Arnold | Marketing
Fall is almost here. While you may still be experiencing 100-degree heat (like those of us in Texas) and the “dog days of August,” Fall (and Fall marketing campaigns) are just around the corner. Fall has typically meant football, festivals and funnel cakes. Of...
by Taylor W. Wells | Marketing
Aristotle famously said, “Knowing yourself is the beginning of all wisdom.” Do you know your credit union or community bank? What Aristotle refers to is self-introspection. It’s the exercise of looking at yourself from the outside to...
by Taylor W. Wells | Marketing
Famous author, lecturer and sales guru Dale Carnegie once said: “Inaction breeds doubt and fear. Action breeds confidence and courage. If you want to conquer fear, do not sit home and think about it. Go out and get busy.” We certainly live in a...
by Elizabeth Arnold | Employee Experience
This article originally appeared in the July 8, 2020, issue of Credit Union Times as well as here on cutimes.com. As credit unions continue to find their way in the evolving post-pandemic world, staying on top of staff engagement is critical. Training staff (as...
by Taylor W. Wells | Branding, Strategic Planning
An old adage goes, “The best time to plant a tree is 20 years ago; the next best time is today.” You could easily say the same for strategic planning (although we certainly hope the strategic plans at your credit unions or community banks...
by Matt Monge | Branding, Culture, Leadership, Learning and Development, Marketing, Strategic Planning, Strategy
GROWING PAINS Growing Pains. Or…growing pains. Ah, now didn’t those two things bring two very different visceral responses? The former was a beloved, if not a bit cheesy in retrospect, sitcom chronicling the exploits of the Seaver family, of Long Island, New...
by Elizabeth Arnold | Learning and Development
This article by Mark Arnold originally appeared on cutimes.com. The coronavirus pandemic up-ended much of the way the world as we knew it earlier this year. This included massive societal changes including the way we interact with each other, with our...