Seven Easy Ways to Refresh Your Website

Seven Easy Ways to Refresh Your Website

Your website says a lot about you. Everything from color themes to formatting tells your members or customers about your brand. And if your website says the wrong things, you’ll find yourself losing loans to web-savvy competitors. To say the right things about your...
What to Do When You Fail

What to Do When You Fail

I’ve missed more than 9,000 shots in my career. I’ve lost almost 300 games. Twenty-six times I’ve been trusted to take the game-winning shot and missed. I’ve failed over and over and over again in my life. And that is why I succeed. – Michael Jordan    I love...
Three Things You Must Always Communicate

Three Things You Must Always Communicate

Many things come in threes: the three little pigs; the three wise men; the three musketeers. There is something magical about that number.   On a recent chat with Glenn Bryan, president and CEO for Legacy Community Federal Credit Union, I was once again reminded...
Five Marketing Red Flags to Avoid

Five Marketing Red Flags to Avoid

There are common marketing mistakes that are easy to fall into no matter how many years you’ve been in the business. I call these red flags.   When you see red flags anywhere, it’s a time to stop. Not slow down. Stop. Not be cautious. Stop. Not go another...
Four Ways to Turn Mergers into Partnerships

Four Ways to Turn Mergers into Partnerships

“Mergers.” They can sound cold, and there’s a tendency to treat credit union mergers or mergers between community banks like business deals without any deeper meaning to them.   But what if I told you it didn’t have to be this way? It might sound crazy, but...
How to Hit a Home Run in Leadership

How to Hit a Home Run in Leadership

Hitting a home run in leadership is not unlike hitting a home run in baseball. Every industry has its Legacy members. Traditionalists who’ve devoted years of service to the industry. They’re often rooted in age-old customs, and they hold history in the highest regard....